Simply put, we offer both customized software solutions proven software products, as well as customized software solutions many pre-built applications—as varied as apps for managing dealer contacts like our Dealer Call Report system—to applications for improving customer satisfaction with their aftersales service experience.

  • Overview

  • Features & Benefits

Dealer Call Report


Dealer Call Report (DCR) is a web-based system that supports District Manager efforts at analyzing and reporting on dealership operational weaknesses. Acting as both a contact report and performance dashboard, DCR automatically aggregates KPIs, compares performance to standards, identifies areas needing improvement and facilitates corrective action planning.  The tool enables more efficient management of dealership contacts and effectively helps improve dealership performance.

At PTS we understand your business

Dealer Call Report

Features & Benefits

PTS’ Dealer Call Report provides users with the following features and benefits:

  • Flexible—optimized for tablets and mobile devices
  • Control Oriented—also supports corporate and regional contact agendas
  • Powerful—aggregates, across varied sources, dealership performance KPIs
  • Professionalstandardizes contact report documentation and processes
  • Efficient—easily produces communications using “fill in” style guide docs
  • Time Saving—significantly reduces time required to prepare for dealer visits
  • Scalable—supports various size businesses and user communities
  • Measureable—streamlined and comprehensive management reporting  
At PTS we understand your business