This custom application is designed by PTS for automotive OEMs to improve customer satisfaction in the service department of their dealerships.
This custom application is designed by PTS for automotive OEMs to improve customer satisfaction in the service department of their dealerships.
- Updated monthly with latest available customer satisfaction tracking scores.
- Provides dealership, district, regional, & national summary reports to track dealer progress.
- Through a comprehensive questionnaire, the system recommends specific action plans to improve customer satisfaction.
- Questions are dealership-specific and driven directly from the dealership's own customer satisfaction survey scores.
- Customized action plans address each dealership's specific needs.
- Helps dealerships improve customer satisfaction results.